Glinded help center and FAQ
Frequently asked questions about Glinded, memorial video creation, ChatGPT setup, licensed music, pricing, and support.
What is Glinded?
Glinded turns your photos and videos into finished memorial videos through conversation. Just describe what you want — no editing skills needed. Upload your assets, and Glinded handles the composition, music, transitions, and text overlays.
How do I get started with Glinded?
Glinded works as a connector inside the ChatGPT app. To get started, connect Glinded from ChatGPT’s integrations or app store. You’ll be asked to sign in or create a free Glinded account. Once connected, tell the assistant what you’d like to create — for example, “Create a memorial video for my grandmother” — and it will guide you through the rest.
How do I upload photos and videos?
There are two ways to add assets to your project. You can upload directly through the asset widget that appears in your chat, or you can create a shareable upload link and send it to family and friends so they can contribute their photos too.
What music can I use in a memorial video?
Every Glinded video includes licensed background music that your funeral home can play without issues. The free Keepsake plan uses a curated Creative Commons catalog. Any paid plan unlocks 55,000+ professional tracks through an Epidemic Sound partnership. You can browse and preview tracks and pick the one that fits.
How do I edit my video?
After your video is composed, you can preview it in the interactive player. Click on any element — text or photos — to select it, then tell the assistant what to change. Edits appear in real time.
How do I render and download my video?
When you’re happy with the video, ask the assistant to render it. Rendering typically takes a few minutes. Once complete, you’ll see a download link to save the final MP4 file.
How does Glinded pricing work?
Pricing is a one-time charge that scales with how many photos you bring. Each photo counts as 1, about every 10 seconds of video counts as 1, and music never counts. Keepsake is free for up to 5 photos with the curated Creative Commons music catalog. Paid plans are A Moment ($4.99, up to 12 photos), A Chapter ($8.99, up to 40), A Story ($14.99, up to 150), and A Lifetime ($29.99, for more) — and every paid plan unlocks the 55,000+ track Epidemic Sound catalog.
How do I contact Glinded support?
For any questions or issues, email help@glinded.com.